World Class Leadership
Self Assessment: Analysis
Ok so you've completed the World Class Leadership Self Assessment Online.
This is a simplified version of our entire online course, based upon my book: World Class Leadership: The Path Of Excellence.
There is plenty of good analysis here for you. Because of the limits of the online survey engine we can't automate everything we would like to, so here I will take you through all of the salient analysis from your World Class Leadership Self Assessment.
The first thing - and most important thing you will notice from your online assessment result is your overall average/mean score. The automated calculations reflect a percentage of the total possible responses. Since there are 40 questions on a 1 to 10 scale, that makes a total possible score of 400 (if you scored a 10 on every question.
If you've been honest and objective with your answers you'll be able to see where you fall on this chart. Yes World Class Leadership is a high standard to achieve. This process is all about closing the gap between where you are today and a score of 9.24 or higher.
A few things to note here:
Since your perception as a leader (the impression of others in your sphere of influence) is where your effect as a leader is felt - this perception of others and how they see and describe you will also cause them to behave in predictable ways according to our research.
As each impression of your leadership is experienced, your customers (relationships) will be rating you consciously or unconsciously in one of three overall zones.
The Zone of Dissatisfaction (1.0 to 4.1) is where you are actually creating a negative impression - with accompanying negative Return and Recommend Rate. Your R&R% percentage can be thought of as your reputation. If your scores fall in this zone - that means the impression you are creating as a leader is perceived as negative to severely negative - and those in your sphere of influence will be increasingly saying bad things about you, not selecting your services and if you are in a work situation as an employee - your job security might be in question. When negative R&R% climbs above -100% that means people are telling people who are telling people about their negative impressions of you.
The Zone Of Indifference (4.2 to 7.8) is where your scores as a World Class Leader are not necessarily causing a negative effect, but you aren't making much of a memorable positive impression either.
Even as your scores approach 7.8 there is still no measurable Return & Recommend Effect. That means your reputation as a leader is not gaining any traction yet. Of course if you are coming from very negative impressions a goal might be to at least score high enough to get customer impressions of your leadership into the indifference zone. In a competitive world, being mediocre is not a viable long term strategy.
The Zone of Satisfaction (7.9 to 10.0) is where positive customer/relationship impressions exist. Scoring well enough in each of the Ten Values Of Excellence measured in the World Class Leadership Assessment to get into this zone means you will be enjoying an increasingly positive impression as a leader the higher your score. Our research validates the overall score of 9.24 as the score that correlates with universal customer descriptions of what is 'World Class'.
Scores of 9.24 or higher result in extremely high R&R% where people are telling people who are telling people that you are 'known as the best', 'Excellent' or 'World Class'. This is where success as a leader and as a business lives and the point where most professionals as leaders would like to get to.
Remember that your overall mean score is a combination of all of the answers from the WCL Self Assessment and you will have some strengths and some weaknesses across all ten categories.
OK, now you have a general impression of the significance of your World Class Leadership Self Assessment Overall Mean Score. Let's drill a little deeper.
This is where you're going to need to do a little work and some more calculations.
Since this assessment process is all about you - consider the time spent on these steps as an investment in yourself.
NEXT STEPS: Identifying Strengths and Weaknesses.
Your overall mean score is calculated from the results of averaging all 40 individual assessment questions, but each category or 'Value of Excellence' also has an average score.
Add together the totals for each of the ten categories (Quality, Value, Timeliness etc..) and divide each category by 4. This will give you an average for each category. Your category averages can then be compared with your overall mean score to see which are your strongest categories, and which are the ones pulling your World Class Leadership scores lower.
This summary impact chart example reflects the overall mean score from the assessment as well as category scores for each of the values of excellence.
I've included a blank WCL Impact chart graphic here for you to print and fill out yourself if you'd like as an additional benefit. This is a great way to see an overall 'snapshot' of your World Class Leadership Assessment Results.
Click here to read more detail about your specific overall mean score and its significance to you.
Blank WCL Impact Chart
Download and Print
Tips for filling out your World Class Leadership Impact Chart:
Reference your WCL Assessment results and transfer all of your question scores with the corresponding lines (Q1 through Q40).
Make a circle corresponding with your overall mean score from the assessment. Mark all of the question scores that fall below the mean in RED.and all of the points that score above the mean in GREEN.
Place some larger boxes/points/stars or whatever you'd like to indicate your highest scoring questions as well as your lowest scoring questions.
Add your category averages to the list at left and highlight your lowest category and your highest category in RED and GREEN.