Special Price Now Only $69
This Owner/Executive Level in-depth 23 video ONLINE program will help you implement the statistical predictors of customer satisfaction.
These factors WILL increase your customer return and recommend rate
and transform your enterprise.
LIVE Training Programs
Presented By Bart Berry
On Site At Your Location
Work Team Development
Experiential Team Building Programs
1/2 Day to 2 Day
Programs Options to Increase the Effectiveness of Your Work Teams
World Class Leadership
One Day Training
Learn and Apply The Ten Values Of
World Class Leadership
To Your Organization
What Customers Want!
Customer Satisfaction Training
Teach Everyone How To Keep Customers
YOUR COURSE INSTRUCTOR
Bart Allen Berry is a senior management consultant and trainer with more than 32 years experience working with nearly every industry and delivering training programs for more than 200,000 employees and managers in six countries.
Bart is the author of more than 8 business books and a family of organizational assessment tools and has taught for many leading colleges and Universities. .
Becoming Excellent Book
Bart Berry guides your organization through application of the Ten Values Of Excellence
Teamwork Tools For Work Groups
Teamwork Survey, Team Member Self-Assessment & How To Become A Better Team Player Book
Sales Person Effectiveness Assessment
This powerful self-assessment looks at the fundamentals of customer expectations and satisfaction that every rep needs to keep in mind to gain a strategic advantage.
Teamwork Survey For Intact Work Groups
Comprehensive 50 question instrument to diagnose Teamwork Strengths & Weaknesses
Every Employee's Guide To Customer Satisfaction
This definitive guide covers the statistical research on the behaviors every employee needs to know to manage customer relationships and increase customer return and recommend rates.
How To Become A Better Team Player
The definitive and comprehensive guide to working more effectively inside organizations of any kind as a team member.
Teamwork Behavior Inventory - Self Assessment
This great workshop tool is ideal for employees and managers to gauge their own teamwork behaviors in five separate areas. Improvement planning guide included.
World Class Leadership Slef Assessment - Company License
The original book that introduces the World Class Leadership Model. Complete self assessment process download for use again and again with your employees.
Becoming Excellent Workshop On CD
This comprehensive organizational license includes the book, all assessments and tools, and planning process guidance as if you attended a full workshop. Purchase one license per company and share virtually with your organization.
Get back in touch with your own relationship behaviors and how you relate to others with this fun and powerful self-assessment.
Youth Leadership Assessment
No win it's 17th year this powerful leadership training tool is a great way to bring the conversation of leadership to youth groups of all kinds. Complete administration and facilitation guide included with lifetime license to use for years to come.