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Are You Ready To Finally Have The Thriving and Successful Business You've Dreamed Of?

Transform Your Business
Learn How To Compel Your Customers
To Return To and Recommend Your Business

Only $129 for the full course

with lifetime access.


You Need A Fresh Strategy 


To Make Your Business Stronger Than Ever


Prepare To Succeed

new world class business owner course LO

In these tough times every customer relationship will count - find out what the research says you need to do to compel your customers to return and to have them spontaneously recommending your business to others. 



This New Online Course

Will Focus Completely On




      > Audit and evaluate research-based predictive satisfaction practices in your  

          enterprise (40 point audit) 



      > Measure your satisfaction strengths and weaknesses and interpret 

          the impact on your business



      > Develop A Strategic Improvement Plan To Improve Systems, People and                  Processes to have the most positive effect possible on your business. 

Introducing the World Class Business Owner Course

The new way for you to build your business into a thriving and successful one - with very high customer preference and loyalty. 


"You're already working hard.  Let's get you working on the right things.."

-Bart Berry

The World Class Business Owner Course is for..


Small Business Owners

Large Business Owners & Executives

Key Managers With

Big Responsibility

Does this sound like you? 

1. You've had your business for awhile now and business has reached a plateau, or worse, sales are headed in the wrong direction. Perhaps the COVID 19 Pandemic has seriously impacted your operations. 


2. You've tried a lot of different things based on your own gut feelings about what will work, you're feeling the pressure - but it isn't really happening. 


3. You know you aren't hanging on to customers like you feel that you should, or you're worried that there are enough customers left out there. 


4. You feel like you're as good as the other guys but you're making excuses for why the competition is beating you.


5. You deeply want your business to be successful but you're getting burned out and stressed out and even perhaps a little desperate.    

Don't Worry! 

You aren't alone. As a management consultant I have worked with hundreds of owners and managers from businesses big and small just like yours.   Most are smart motivated professionals who still find themselves frustrated and at a crossroads with their business - where they know that they need to do something new that will make a real difference.  The question is - what?

The good news is - what your business needs is right here -

you just haven't seen it yet.


What if I told you there was a statistically validated and reliable predictor set of factors that - if you applied them to your business - would compel your customers to return to buy again and recommend you to others? 


Of course you'd want to know about that, right?

Our customer satisfaction behavior research of more than two million people across a broad range of industries like yours has clearly defined what you need to do to create a truly successful business - a business whose success is defined by the highest customer return and recommend rates and customers who refer to your business as 'World Class'. 


Over the last 32 years I've taught CEOs, graduate students and literally hundreds of thousands of managers and employees about theoretical leadership and management philosophies.  The problem with these typical training programs is that they are often too abstract with no direct application to the practical world of business decision making - the reality you have to live every day.


That's why I created The World Class Business Owner Course, an online training curriculum just for you - completely focused on your business and helping you make it more successful. 



In The World Class Business Owner Course You'll Discover How To:

1. Understand the fundamentals of Customer-Supplier Relationships and all of the dynamics of the Customer Satisfaction Experience included with any product or service delivery. 

2. Audit Customer Satisfaction practices at your business and measure your current Customer Return & Recommend Rate.  

3. Perform competitor analysis and develop a plan to mitigate for competitor strengths while increasing your own competitive advantages. 

4. Profile specific customer groups according to satisfaction priorities and needs, profile each of your main products and services and more closely align target customer groups with your specific products and services. 

5. Build a prioritized strategic implementation plan to tackle your weakest areas of satisfaction and to push your customer return and recommend rate to world class levels - building strong customer loyalty and increasing sales and profits. 


Possibly the most important set of improvements for your business

you have ever undertaken.


The World Class Business Owner Program Leads Your Through A Series Of Progressive Modules

That Dive Deeply Into Improving Your Business.  

Downloadable Course Bonuses

As part of enrolling in the World Class Business Owner Course, you will get access to several additional tools and resources to assist you with your World Class Business Owner Implementation Plan.


Teamwork Tools

A set of tools including 'How To Be A Great Team Player Book, By Bart Berry, Teamwork Behavior Self Assessment and The Teamwork Survey For Work Groups.

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Becoming Excellent Book

By Bart Berry

Learn the research background and more in depth definitions of the Ten Values of Excellence and how they are applied to businesses like yours to create dynamic successful businesses. 


Your Instructor

More than 200,000
Owners, Managers & Employees Trained

Bart Berry

Consultant, Researcher, Author, Speaker & Trainer

Bart has been helping organizations reach their potential for more than 32 years. Based in Southern California, Bart has operated four of his own company corporate learning centers, taught for several large Universities, licensed and delivered his training programs in six countries and worked with every industry from manufacturing and restaurants to high tech and government.

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Books and Instruments By Bart Berry are available at Amazon for Kindle, Barnes & Noble & Smash words.

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"We've used Bart's programs with several of our most senior groups and everyone else in the organization wants to do them too!"

Carlo Cetti Senior VP of HR & Planning

Jack In The Box Inc. 

"Bart has done a lot of training for our folks over here and has provided great programs for some of our most important work groups." 

Anne Walker, Human Resources & Training

Qualcomm Inc. 

Highly knowledgeable, great presenter - we had a lot of fun while we learned.  Most of our senior departments have enjoyed Bart's training programs. 

Micheal McDonald

Regional VP Operations

JBL Professional

I partnered with Bart to deliver training to many of our regional management teams and subsequently install a corporate training facility at one of our premier business hotels in Southern California.  I heartily endorse Bart's excellent training programs.

Barry Lewin, Hyatt Hotels




Lifetime Access To World Class Business Owner Course Modules

(23 Video Lessons)

All Course Downloadable & Printable, Re-usable Audit Forms, Charts, Graphs & Exercises

(PDF Downloads)

All Course Bonus Materials and Downloadable Books

and Guides

Make Your Course Payment Here For Immediate Course Access
Reduced Price Limited Time Offer
Only $129 To Have A Major Impact On Your Business

What's Included


Frequently Asked Questions

Q1 When do I get access to the program? 
Upon purchase, you will receive two emails: a welcome email containing your password and login instructions, and an email receipt for your purchase from PayPal.

Q2 What if I want more people in my business to get access to the program? 
A unique login is required for each person enrolled. Businesses wishing to have multiple owners or managers access the course should purchase separate access for each.  A discount purchase option is available for 4 or more enrollees.

Q3 How long will I have access? 
You'll receive life time access to the program, and you won't be charged for any future upgrades or additions added to the program.

Q4 What if it isn't what I need? 
Within 30 days of purchase, if you complete the entire program including module assessments and it isn't what you need or hasn't met your expectations, you may request and receive a full refund.

Q5 How long will the program take to complete? 
Since you have lifetime access to the course, you can view the course at a pace that is convenient to you and your team. However, you can complete the entire course in as little as one day with concerted effort.

Q6 What if my business is already successful?
The course will change the way you think about the success of your business. Success isn’t only about profitability. It’s about accurately measuring your customer throughput now and improving those numbers so you can become even more successful.  Some of the most difficult work you can undertake is to go from very good to excellent or as the course says "become World Class' in the eyes of customers.  This course will help you excel in building the highest customer return and recommend rates so you can experience success like you never thought possible.

Q7 What if I don’t have enough time in my schedule to do the work and make the changes or improvements you recommend?
The course is online, so you can work on the modules at a pace that’s comfortable for you. The strategic implementation plan you'll be guided through, has an emphasis on scheduling change initiatives in a practical and pragmatic way - according to the rate that you feel you can handle, but ultimately in a logical and sequential order.

Q9 What if I need help or have questions during or after the course?

We are here for you. You can email

new world class business owner course LO

World Class Business Owner Online Course

    What's Included:

      > 23 Self paced - Self Guided Video Modules - 5 hours of instruction

     > The Complete 40 point Organizational Audit of Customer       

          Satisfaction Practices for your business.

     > Identification of your current customer return and recommend

          rate, strengths and  weaknesses, category scores for each of the

          Ten Values of Excellence as  well as individual 40 point audit scores

     > Identification of your current most compelling People, Process and

          Structural Issues in relation to customer satisfaction

     > Product/service value prioritization matrix exercise (Identifying the

          three most important attributes of a product or service to your


     > Recommendations and findings according to your audit scores

     > Business Improvement planning guide - specific to your unique


     > Competitor analysis exercise as part of strategic improvement


     > Sphere of Influence Relationship Planning and Management


     > Sales, Marketing and Advertising Message Planning Tool

     > Lifetime course access, all printable forms for repeated use and

          re-measurement of your business over time

     > Digital copy of background customer satisfaction research and

          reading with a copy of  "Becoming Excellent - Applying the Ten

          Values Of Excellence To Your  Organization".

      > Copy of 'How To Be A Great Team Player'  By Bart Berry - a         

           teamwork fundamentals guide for any employee or manager.

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