Customer Satisfaction Blog

Articles and discussions on the science of Customer Satisfaction, Loyalty,

Competitiveness and Customer-Supplier Relationships

Competitiveness Audit For Restaurants

Measure, scientifically, why customers don't come back and learn what you can do about it

Is your Restaurant In Trouble? (Read Article)

Learn What The Reseach Says You Should Be Doing

Get The Book By Bart Allen Berry  Learn More