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Customer Satisfaction Blog
Articles and discussions on the science of Customer Satisfaction, Loyalty,
Competitiveness and Customer-Supplier Relationships
Competitiveness Audit For Restaurants
Measure, scientifically, why customers don't come back and learn what you can do about it
Is your Restaurant In Trouble? (Read Article)
Learn What The Reseach Says You Should Be Doing
Get The Book By Bart Allen Berry Learn More
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